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Business Manager for Lacy J. Dalton Productions, LLC and Song Dog Records in Virginia City Highlands, Nevada. Registered Agent for the Let 'em Run Foundation in Virginia City Highlands, Nevada. I served 26
years as an Army Personnel Management/Information Systems Chief Warrant
Officer from 1967 to 1994. Since my retirement, I have worked in the InformationTechnology field continuously.
Webmaster for the following websites: Let
'em Run Foundation Lacy
J. Dalton Productions High
Desert Horsemen Photographer for Least Resistance Training Concepts in Stagecoach, Nevada
From 1992 thru 2003, I have made contributions as indicated for the following organizations: Newsletter Editor, Gateway Miata Club, St. Louis (Also served as Treasurer) - 92-98 Newsletter Editor, Gateway Z Car Club, St. Louis (Also served as Treasurer) - 92-98 Newsletter Editor, Z Car Club Association, Irving, TX (Also maintained the database for the Global Z Car Club Directory) - 95-98 Delta Miata Club, Brentwood, CA (Co-Founder, served as Webmaster the first year and as the PR/Membership Director thereafter) 01/01-12/02 Clubs & Events Editor & Webmaster, Miata Magazine, Vista, CA – October 2002 - January 2003 In addition, I am a Moderator for www.Roadster-Chat.Net, a Web Forum Board for over 700 roadster owners of all types.
To contribute my skills to those requiring assistance, providing logical and effective results at the least cost to the client.
Technical skills: 30 years IT experience in the following platforms: Installation
and troubleshooting of client and server hardware, networks and
software programs, to include any application software and Windows
operating system new installations/ repair (All versions – NT;
95; 98; ME; 2000; XP, Vista and Windows Server 2003 to include
configuring Remote Desktop access from anywhere over
high speed internet), system
optimizations, Internet log-on connectivity & tutoring. Administrative skills: 26 years Personnel Management/Administration in United States Army (1967-1994), serving in increasingly responsible positions at various levels of command, to include Headquarters, Department of the Army level in Washington, DC. 3/2004 to Present - Owner, Bob Retzer Computer & Network Repair/Professional Photography, Stagecoach, NV As a sole proprietor, I provide computer and network troubleshooting, web hosting and professional photography services. 1/2003 to 5/2003 - Webmaster/Photographer/Clubs & Events Editor, MediaSource Publishing, Vista, CA Providing web design, online subscription processing, Professional photography (some of my back cover work and an article as well....) & editorial support for Miata Magazine & Cruiser Quarterly Magazine. 9/2002 to 9/2002 - National Membership Director, Miata Owners Club (Mazda North America Operations), Irvine, CA Initially selected as the National Membership Director, the club was discontinued a week later. 4/1999 to 9/2002 - Senior Support Engineer, Westaff Support Center, Walnut Creek, CA Maintenance and technical support for 1400 PCs, printers, hubs, and switches located in over 300 offices in 45 states. Remedy Software Application Administrator, built & maintained the Win2K server, software updates & Oracle 8.1.7 database. Performed software troubleshooting, scripted the Graphical User Interfaces for users, nightly backups, network troubleshooting for 35 Support Center users. 12/1998 to 3/1999 - System Analyst, Tier 3 Support, Pacific Bell, San Ramon, CA Provided Tier 3 Help Desk support to over 450 Windows NT servers, supporting over 100,000 Southwestern Bell Corporation employees in a 7 state area throughout the U.S. Assisted two Help Desks in California and Missouri and all Technical Support Managers in resolution of trouble tickets that involved admin rights, print queue troubleshooting, trust relations, user assignment, workstation assignment, trace routing, share establishment, password resets, and other miscellaneous user problems. Utilizing Compaq Insight Manager, monitored the Enterprise servers and reported outages and advised responsible LAN technicians of maintenance requirements involving software and hardware. 2/1997 to 10/1998 - Manager, Information Systems Department, Plaza Motor Company, Creve Coeur, MO Maintained network administration for 1 UNIX network (150 users); 2 AS/400 networks; 2 Windows NT 4.0 networks; 1 Novell network; a MITEL 200+ line telephone system with voicemail, and paging systems for 6 separate co-located showrooms; 4 auto manufacturer earth station satellite links; 6 computer controlled HVAC systems. Analyzed various systems and recommended appropriate upgrades. Maintained $350,000 annual budget. 1996 to 2/1997 - Network Technician, Information Systems Technologies, Inc, Chesterfield, MO General repair of PCs and troubleshooting of both PC and UNIX based medical office systems. 1/1995 to 8/1996 - Director, Service Department, Biomedical Systems Corp, Maryland Height, MO Assembled, distributed and maintained PC based biomedical equipment utilized for ECG scanning. Maintained critical alert remote network used to monitor patient conditions in high-risk pregnancies. 2/1994 to 11/1998 - Owner, PC Help of St Louis, Inc, Ballwin, MO PRegistered and sole operator of PC Help of St. Louis, Inc., a PC based sales (custom built PC's) and service (complete hardware and software troubleshooting) company (in business evenings and weekends) with annual revenues of $30,000. 12/1967 to 3/1994 -Military Personnel Technician, Chief Warrant Officer Four (US Army Retired) Community Club Manager, US Army Reserve Personnel Center, St Louis, MO – 6/93 – 12/93 Personnel Management Officer, US Army Reserve Personnel Center, St Louis, MO - 1992-6/93 Information Systems Officer / Chief-Officer Promotions, First United States Army, Ft Meade, MD - 1988-92 Computer Systems Analyst, Headquarters, Department of the Army, Washington DC - 1986-88 Personnel Officer, HQ, US Army Reserve, Europe, Frankfurt & Munich, GE - 1983-86 Staff Adjutant Technician & Chief, Evaluation Reports Branch, 91st Division HQ (Army Reserve), Fort Baker, Sausalito, CA - 1975-83 Enlisted service from 1967 though 1977, attaining the rank of Sergeant First Class, E-7. Military awards and decorations: Meritorious Service Medal 4th Award; Army Commendation Medal 3d Award; Army Achievement Medal 2d Award; Army Good Conduct Medal 2d Award; Army Reserve Components Achievement Medal; National Defense Service Medal 2d Award; Armed Forces Expeditionary Medal; Vietnam Service Medal; Army Service Ribbon; Overseas Service Ribbon; Army Reserve Components Overseas Training Ribbon 6th Award; Republic of Vietnam Campaign Medal
Unit Citations: Valorous Unit Award; Meritorious Unit Commendation 2d Award; Republic of Vietnam Gallantry Cross Unit Citation w/Palm; Republic of Vietnam Civil Actions Unit Citation
My youngest daughter and grandson!
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